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	<title>Weekly Probe &#187; Business</title>
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	<description>Deep insights into healthcare marketing news</description>
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		<title>Another shocking revelation &#8211; hospitals must attract patients to stay open</title>
		<link>http://www.weeklyprobe.com/2010/03/another-shocking-revelation-hospitals-must-attract-patients-to-stay-open/</link>
		<comments>http://www.weeklyprobe.com/2010/03/another-shocking-revelation-hospitals-must-attract-patients-to-stay-open/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 17:55:48 +0000</pubDate>
		<dc:creator>Chris McNorris</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://www.weeklyprobe.com/?p=379</guid>
		<description><![CDATA[In a follow-up to last year’s groundbreaking study that uncovered the stunning truth that hospitals are actually businesses, WiseBucks magazine issued a follow-up report showing that to remain open, hospitals have to attract patients to receive care. The follow-up report is timely, given new legislation announced in Vermont that seeks to ban hospitals from spending money on marketing and advertising. 
“Like the legislator in Vermont, we were flabbergasted that hospitals actually have to attract patients with marketing and advertising,” said WiseBucks editor Joe Duhh. “That’s how regular businesses operate, sure. ...]]></description>
			<content:encoded><![CDATA[<p>In a follow-up to <a href="http://www.weeklyprobe.com/2009/05/investigative-bombshell-hospitals-are-actually-businesses/">last year’s groundbreaking study that uncovered the stunning truth that hospitals are actually businesses</a>, <em>WiseBucks</em> magazine issued a follow-up report showing that to remain open, hospitals have to attract patients to receive care. The follow-up report is timely, given new legislation announced in Vermont that seeks to ban hospitals from spending money on marketing and advertising. </p>
<p>“Like the legislator in Vermont, we were flabbergasted that hospitals actually have to attract patients with marketing and advertising,” said <em>WiseBucks</em> editor Joe Duhh. “That’s how regular businesses operate, sure. But hospitals? That would be like saying politicians have to spend money to get elected &#8211; doesn’t it just happen?”<br />
<span id="more-379"></span><br />
Last year’s award-winning study, which uncovered that hospitals are actually businesses, won <em>WiseBucks</em> the coveted <em>Most Obvious Reporting On News</em> (or <em>MORON</em>) award. Its findings, which caused endless congressional hearings and helped fuel the grassroots “Band-Aid Party” movement, showed that:</p>
<ul>
<li>despite the fact that most hospitals are “non-profit,” they still must take in more money then they spend</li>
<li>revenue from many hospital patients – such as those with Medicare insurance – does not cover the cost of serving those patients</li>
<li>shockingly, some hospitals have actual waterfalls and valet parking</li>
</ul>
<p>WiseBucks has won acclaim for its past investigating reporting, including:</p>
<ul>
<li>“Uncovering the truth: the sun rises in the east” </li>
<li>“This just in: gravity works.”</li>
<li>“Money does not, in fact, grow on trees &#8211; an investigative report.” </li>
</ul>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Ad Kudos of the Week: Tenderness and Trauma Care</title>
		<link>http://www.weeklyprobe.com/2009/10/ad-kudos-of-the-week-tenderness-and-trauma-care/</link>
		<comments>http://www.weeklyprobe.com/2009/10/ad-kudos-of-the-week-tenderness-and-trauma-care/#comments</comments>
		<pubDate>Fri, 30 Oct 2009 17:54:13 +0000</pubDate>
		<dc:creator>Sid Vicks</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.weeklyprobe.com/?p=282</guid>
		<description><![CDATA[Palm Hills Hospital recorded amazing results after running their new ad campaign, “Tenderness,” promoting their trauma care service line. (View sample television spot below). Admissions to the ED increased 47% during the campaign, including a 124% spike in auto accident and laceration patients.
“The results were among the best we’ve ever seen,” said Palm Hills marketing director Daphne Landry. “This just goes to prove that tenderness sells.” 
While the advertising seems fairly standard, Landry says it was the combination of calming images and differentiating messaging, such as focusing on the words ...]]></description>
			<content:encoded><![CDATA[<p>Palm Hills Hospital recorded amazing results after running their new ad campaign, “Tenderness,” promoting their trauma care service line. (View sample television spot below). Admissions to the ED increased 47% during the campaign, including a 124% spike in auto accident and laceration patients.</p>
<p>“The results were among the best we’ve ever seen,” said Palm Hills marketing director Daphne Landry. “This just goes to prove that tenderness sells.” <span id="more-282"></span></p>
<p>While the advertising seems fairly standard, Landry says it was the combination of calming images and differentiating messaging, such as focusing on the words “caring.”</p>
<p>“It wasn’t necessarily what we said, but how we said it,” she claimed.</p>
<p>In a related story, Palm Hills Hospital mental health clinic reported a spike in patients with anxiety disorders. Officials offered no explanation for the increase. </p>
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]]></content:encoded>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Feds tout healthcare stimulus: $5 billion for magic beans</title>
		<link>http://www.weeklyprobe.com/2009/05/feds-tout-healthcare-stimulus-5-billion-for-magic-beans/</link>
		<comments>http://www.weeklyprobe.com/2009/05/feds-tout-healthcare-stimulus-5-billion-for-magic-beans/#comments</comments>
		<pubDate>Thu, 21 May 2009 03:48:07 +0000</pubDate>
		<dc:creator>Roman</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.weeklyprobe.com/?p=190</guid>
		<description><![CDATA[In a move aimed at supporting long-awaited reform of the U.S. healthcare system, the Obama administration announced a federal infusion of $5 billion for the implementation of magic beans at hospitals across the country. The statement induced applause from advocates and warnings from critics.
“The use of magic beans by hospitals will improve quality while saving trillions of healthcare dollars over the coming years,” said Mark Keepitt, chair of the Certification Commission for Healthcare Magical Bean Systems, the independent agency charged by the government with approving adoption of magical solutions. “Magic ...]]></description>
			<content:encoded><![CDATA[<p>In a move aimed at supporting long-awaited reform of the U.S. healthcare system, the Obama administration announced a federal infusion of $5 billion for the implementation of magic beans at hospitals across the country. The statement induced applause from advocates and warnings from critics.</p>
<p>“The use of magic beans by hospitals will improve quality while saving trillions of healthcare dollars over the coming years,” said Mark Keepitt, chair of the Certification Commission for Healthcare Magical Bean Systems, the independent agency charged by the government with approving adoption of magical solutions. “Magic beans really will solve all of our healthcare ills. Not to mention, they will improve our ability to grow giant bean stalks.” <span id="more-190"></span></p>
<p>Some U.S. hospitals are already using magic beans, but with mixed results. Ann Dickey, CEO of Orlando Hospital in Dallas, Texas, says the implementation of magic beans was difficult, and the organization is still working out the kinks.</p>
<p>“Like many others, we were sold a somewhat utopian view of magic beans, from their amazing ability to grow into different shapes, to their beautiful and wonderous colors,” says Dickey. “But from the get go, we’ve had a hard time integrating the magic beans with some of our proprietary legumes. And there’s been real physician push back. Most do not like carrying magic beans in a little leather pouch everywhere, and good luck getting surgeons to water them daily.”</p>
<p>Others point out that many hospitals are using alternative magical items, which may be hard to integrate system-wide with magic beans. A number of hospitals in California, for example, rely on pixie dust, while unicorn blood is popular on the East Coast. Then there’s the claim that the whole stimulus has been pushed through by the magic bean lobby. J. G. Giannt, president of magic bean vendor General Beans, defends the industry. </p>
<p>“We just want what’s best for the country,” he said. “We believe that if you looked up the word ‘panacea’ in the dictionary, you would see a picture of a magic bean. They’re so very magical.” </p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Investigative bombshell: hospitals are actually businesses</title>
		<link>http://www.weeklyprobe.com/2009/05/investigative-bombshell-hospitals-are-actually-businesses/</link>
		<comments>http://www.weeklyprobe.com/2009/05/investigative-bombshell-hospitals-are-actually-businesses/#comments</comments>
		<pubDate>Mon, 04 May 2009 16:23:04 +0000</pubDate>
		<dc:creator>Jim</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://www.weeklyprobe.com/?p=99</guid>
		<description><![CDATA[In a stunning sixteen-part series set to release today, the business magazine WiseBucks will reveal that hospitals are, in fact, businesses. The report follows an article in Smart Money magazine, “10 Things Hospital CEOs Won’t Tell You,” which took a fair and balanced look at how hospitals operate.
“Once we dug into this, we couldn’t believe what we uncovered,” said WiseBucks editor Joe Duhh. “Hospitals &#8211; believe it or not &#8211; are actually run like businesses. We were floored.” 
Among the report’s findings:

despite the fact that most hospitals are “non-profit,” they ...]]></description>
			<content:encoded><![CDATA[<p>In a stunning sixteen-part series set to release today, the business magazine <em>WiseBucks</em> will reveal that hospitals are, in fact, businesses. The report follows an article in <em>Smart Money</em> magazine, “<a href="http://www.smartmoney.com/personal-finance/health-care/10-things-hospital-ceos-won-t-tell-you/?hpadref=1#">10 Things Hospital CEOs Won’t Tell You</a>,” which took a fair and balanced look at how hospitals operate.</p>
<p>“Once we dug into this, we couldn’t believe what we uncovered,” said <em>WiseBucks</em> editor Joe Duhh. “Hospitals &#8211; believe it or not &#8211; are actually run like businesses. We were floored.” <span id="more-99"></span></p>
<p>Among the report’s findings:</p>
<ul>
<li>despite the fact that most hospitals are “non-profit,” they still must take in more money then they spend</li>
<li>hospitals actually spend money to try and attract patients to their services (and in a ghastly finding, sometimes refer to them as “customers,” or worse, “consumers”) </li>
<li>revenue from many hospital patients &#8211; particularly those with Medicare insurance &#8211; does not cover the cost of serving those patients</li>
<li>shockingly, some hospitals have actual waterfalls</li>
</ul>
<p><em>WiseBucks</em> has won acclaim for its past investigating reporting, including: </p>
<p>“The moon is spherical: will this affect the tides?”<br />
“While all squares are rectangles, not all rectangles are squares: the inside story.”<br />
“Weather forecasters: could they be getting some predictions wrong?”</p>
]]></content:encoded>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Citing lack of ROI, Evertree Hospital eliminates chaplaincy</title>
		<link>http://www.weeklyprobe.com/2009/03/evertree-hospital-eliminates-chaplaincy/</link>
		<comments>http://www.weeklyprobe.com/2009/03/evertree-hospital-eliminates-chaplaincy/#comments</comments>
		<pubDate>Mon, 30 Mar 2009 20:12:39 +0000</pubDate>
		<dc:creator>SusieG</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Trends]]></category>

		<guid isPermaLink="false">http://www.weeklyprobe.com/?p=14</guid>
		<description><![CDATA[Continuing a year-long strategy, Evertree Hospital has eliminated its pastoral care due to lack of Return on Investment, or ROI. Used in many industries as a tool to measure the relative value of a program or initiative (high ROI is desired), the financial instrument is now being applied more frequently throughout the healthcare industry. The move follows other cuts citing the same lack of ROI at the hospital, including the shuttering of the organization’s web site, elimination of the marketing department, and demolition of the parking ramp. 
“Look, times are ...]]></description>
			<content:encoded><![CDATA[<p>Continuing a year-long strategy, Evertree Hospital has eliminated its pastoral care due to lack of Return on Investment, or ROI. Used in many industries as a tool to measure the relative value of a program or initiative (high ROI is desired), the financial instrument is now being applied more frequently throughout the healthcare industry. The move follows other cuts citing the same lack of ROI at the hospital, including the shuttering of the organization’s web site, elimination of the marketing department, and demolition of the parking ramp. </p>
<p>“Look, times are tough, and if you can’t prove the positive financial impact on this organization, then it’s time to go,” said Evertree Chief Financial Officer Al Dunlap. “Hey, even God needs to show an ROI.” <span id="more-14"></span></p>
<p>Dunlap added that additional hospital services and amenities could follow in the same path.</p>
<p>“Our patient rooms are still decorated using a 1972 mauve, and there’s talk of updating the decor,” he said. “Show me someone who can prove the financial return on a can of paint, and I’ll show you a magician.”</p>
<p>Evertree Hospital Pastor Bill Gramm was unavailable for comment. The hospital will be auctioning off pews, crosses and other religious artifacts on e-Bay beginning July 1.</p>
]]></content:encoded>
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		<slash:comments>6</slash:comments>
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